M/S Luna Frequently Asked Questions
Before you sail
Frequently asked questions
Boarding, meals, excursions, money, and everything guests write to ask us before they come.
Booking
What time do we board, and what time do we leave?
Check-in opens at noon on the day of departure and cabins are ready from 14:00. Lunch is served on board on embarkation day. Disembarkation is after breakfast, by 09:00, on the last morning — we can hold your luggage at reception if your flight is later.
Is the excursion programme included, and is it optional?
Every site listed in the day-by-day is included: the guide, the transfers and the entrance tickets. You are free to skip any of them and stay on board. The only paid extras are Abu Simbel, the Luxor balloon, and the separately ticketed tombs in the Valley of the Kings.
Can you arrange flights and airport transfers?
Yes. Tell us your arrival airport and we will quote the domestic flight and a private transfer to the ship. Airport meet-and-greet is included with any transfer we arrange.
Do you take single travellers and families?
Both. Single occupancy carries a supplement rather than a share arrangement — you get the cabin to yourself. Connecting cabins on the main deck work well for families, and children under six travel free sharing with two adults.
On board
What are the meals like, and can you handle dietary requirements?
Full board: open buffet at breakfast and lunch, and a set menu with three choices at dinner, served in one sitting so nobody eats late. Vegetarian, vegan, gluten-free, halal and kosher-style requests are all fine — tell us at least 48 hours before departure.
Is there Wi-Fi on board?
Free Wi-Fi in the public areas. It runs on the mobile network, so it is good in Aswan and Luxor and patchy on the stretch between Edfu and Esna. Egyptian SIM cards are inexpensive if you need something more reliable.
What is the dress code?
Smart casual in the evening — no jacket or tie required. There is one galabeya night per sailing and the crew will lend you one if you did not bring your own. For the temples, cover your shoulders and knees and bring a hat.
Practical
What currency should I bring, and are cards accepted?
Egyptian pounds for tipping and small purchases ashore; cards are accepted at reception for on-board accounts. There is a currency exchange at reception and cash machines in both Aswan and Luxor.
When is the best time of year to sail?
October to April is the comfortable season, with December and January the coolest. May to September is very hot — the ship is fully air-conditioned and the pool matters more, but the temples are hard work in the middle of the day, so the programme shifts to early mornings.
Still unsure?